The Bullock Museum Store offers several shipping options for orders within the contiguous 48 States . The standard shipping rate is a flat rate based on the combined weight of the items in your cart in conjunction with carrier weight based shipping tables. Orders that qualify for flat rate shipping will ship either through USPS or FedEx at our discretion. Orders with the selected methods of FedEx Ground, FedEx 2 Day or FedEx Next Day will only ship via FedEx.
Click here to see the shipping rates.Alaska, Hawaii and APO orders are shipped via USPS and are handled on a case by case basis due to various factors such as: weight, size and total cost of the items being shipped. Please call 1-(888)-678-5556 between the hours of 7:30 a.m. and 4:00 p.m. CST or send us an email at By email at [email protected] for more information.
Returns are accepted within 30 days of purchase with an original packing slip. Refunds are issued in the form of original payment for the amount of the returned merchandise (not including shipping or service fees).
Purchased items that are later offered at a discount may not be returned and re-purchased at the lower price.
For health and safety reasons, pierced earrings are not returnable or exchangeable.
Damaged or defective CDs, DVDs, and other multimedia products can be exchanged for the identical item but cannot be returned for a refund. New unopened multimedia products in their original plastic wrap may be returned within 30 days of purchase for a refund with an original packing slip.
All Art of Texas custom print sales are final and are not eligible for return or exchange.
If your order arrives damaged, missing items, or we shipped the incorrect item; please contact us immediately at 888-678-5556. In the case of damage, it is important that all packaging be saved so UPS can determine how the damage occurred.